Communication Skills Question Bank
for Exam preparation

Q2. A limitation of informal communication is that it is:

1. false
2. inadequate
3. unwarranted
4. personal

Q3. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Q4. The presenter acts as the:

1. medium of the information
2. supporter of the information
3. advocate of the information
4. deliverer of the information

Q5. In oral communication, what matters most is:

1. where you say it
2. what you say
3. when you say it
4. how you say it

Q6. The word communication is derived from communis (Latin) which means:

1. oral speech
2. community
3. common
4. message

Q7. When introducing ourselves, we should use:

1. only the surname
2. both the first name and the surname
3. only our first name
4. only our designation

Q8. Listening, like speaking, reading, and writing, is:

1. a habit
2. a skill
3. an art
4. a gift of nature

Q9. A memorandum (memo) is considered a brief form of written communication for:

1. external use
2. internal use
3. legal use
4. formal use

Q10. The effectiveness of oral communication depends on the speaker’s ability to use:

1. foreign words
2. complex words
3. simple language
4. long sentences